Returns & Exchanges

At HBADA Official Store, we stand by the ergonomic quality of our furniture and offer a 30-day return policy to ensure your home office setup meets your comfort needs. If you are not completely satisfied with your purchase, we are here to assist with a streamlined return or exchange process.

1

Initiate Your Request

Contact our customer support team within 30 days of delivery with your order number and the reason for the return to receive a Return Merchandise Authorization (RMA).

2

Prepare the Package

Disassemble the furniture carefully and pack it securely in its original packaging, ensuring all components, tools, and manuals are included to avoid restocking fees.

3

Ship the Item

Affix the provided shipping label to the box and drop it off at the designated carrier location; please retain your tracking number for confirmation.

4

Inspection and Refund

Once our warehouse receives and inspects the returned item for quality assurance, your refund will be processed to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing